INSURANCE & BAD FAITH

Insurance companies in the United States have a legal obligation to fair dealing and a duty of good faith with their policyholders. When insurance companies violate these duties, either through negligence or intentional act, this is called bad faith insurance. In these situations, policyholders have every right to file tort claims in pursuit of appropriate compensation. In addition, breach of contract claims may also be in order in certain cases. 


Bad faith claims come in various forms. If you have experienced a delayed investigation, delayed payment or a denied claim based on any of these reasons, call Gregory A. Ousley, Attorney at Law and we can discuss how to stand up for your rights.

  • Your phone calls are not being returned by the claims adjuster
  • You are not receiving a response to your emails
  • Insurance company holds up your claim based on minor document errors
  • Claims adjuster denies your claim without investigation
  • Settlement is offered that is unreasonably low
  • No reason given for denied claim
  • You are passed from one claims adjuster to the next for no apparent reason
  • Your claim is said to have been lost
  • There has been no clear communication as to when your claim will be processed or when you will receive payment
  • Adjusters are inexplicably rude
  • Adjusters and insurance staff use intimidation or veiled threats
  • You are told a settlement is coming, but negotiations are continually delayed
  • No legitimate basis for low settlement offer



If you have been the victim of bad faith insurance, don’t hesitate to enlist the advocacy of Gregory A. Ousley, Attorney at Law to represent your best interests.

Call us today for FREE Case Evaluation (606) 677-1823

Gregory A. Ousley, Attorney

Carrie D. Wiese, Associate Attorney

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